How Case Jacket Protects Your Data
At Case Jacket, security is not an add-on. It is part of the foundation of the product. Below is a clear overview of how we protect your information.
Secure and Professional Hosting
Case Jacket is hosted at Next Millennium Systems, a professionally managed data center. The facility includes:
- Controlled physical access
- Monitored server rooms
- Redundant power and cooling
- Strong network protection with firewalls and intrusion monitoring
This environment provides a stable and secure foundation for the application and the database.
Strong Data Protection
Your data is protected at every step.
Encrypted in transit
All communication between your browser and Case Jacket uses HTTPS with TLS 1.2.
Encrypted at rest
Sensitive fields in the database are encrypted at the column level. Only the application can decrypt them.
No employee access
Case Jacket staff cannot view client information. Encrypted fields appear as unreadable text even when viewed directly in the database.
Reliable Backups and Recovery
We use a multi-layered backup process to ensure your data is never lost.
- Automatic on-site backups twice a day
- Nightly encrypted backups stored in Amazon Web Services (AWS)
- Monthly and limited yearly backups for long-term protection
- Backup monitoring with alerts for any failures
- Twice-yearly restore tests to confirm backups can be recovered successfully
This approach ensures your data can be restored quickly and reliably if needed.
Complete Audit Logging
Case Jacket keeps a full history of data changes.
- Every add, edit, or delete is recorded
- Each entry includes the user, the action, and the timestamp
- Logs cannot be edited or removed
- Logs can be searched and filtered for reviews or investigations
This provides strong accountability and transparency across your organization.
Security You Can Trust
Your data represents real people and real responsibility. We understand that. Case Jacket is built with security at the center, and we continue to invest in practices that keep your information safe.
If you have questions about any part of our security approach, we are here to help.