The Site is operated by Jacket Software, LLC
1. DESCRIPTION OF SERVICES
CaseJacket is a ‘Software as a Service’ developed by Jacket Software, LLC, a business located in Orange County, CA.
CaseJacket provides its clients (“You”) access to your the cases you created from within the CaseJacket interface.
CaseJacket does not host Third-Party Content and keeps only technical and personal data.
2. USE OF SERVICES
In consideration of your use of CaseJacket, you represent that you are of legal age to form a binding contract, are not a minor under the age of 13, and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. In order to access certain services, you may be required to provide current, accurate identification, contact, and other information as part of the registration process and/or continued use of the services offered by CaseJacket. All personal information (which could include email address, URL, CaseJacket account password, and any optional information you chose to give to us) must always be promptly updated as soon as it stops being true, complete, accurate, or current. CaseJacket is not responsible for any errors that occurs because of your failure to update this information.
You are responsible for maintaining the confidentiality of your CaseJacket account password, and are responsible for all activities that occur under your account. You agree to immediately notify CaseJacket of any unauthorized use of your password or account or any other breach of security. CaseJacket cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 1. CaseJacket reserves the right to refuse service to anyone at any time without notice for any reason.
Conduct of Users
As a condition for accessing and using the Site and the Service, you agree that you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
- Post or catalyze any inappropriate, defamatory, infringing, obscene, or unlawful content;
- Post comments, email other users or transmit or any content that infringes any patent, trademark, copyright, trade secret or other proprietary right of any party, unless you are the owner of such rights or have the permission of the owner to post such content;
- Post, email or transmit or otherwise make available messages that promote pyramid schemes, chain letters or disruptive commercial messages or advertisements, or anything else prohibited by law, these Terms of Service or any applicable policies or guidelines;
- Download any file posted by another that you know, or reasonably should know, that cannot be legally distributed in such manner;
- Impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material;
- Restrict or inhibit any other user from using CaseJacket services;
- Use CaseJacket services for any illegal or unauthorized purpose such as reselling your data;
- Remove any copyright, trademark or other proprietary rights notices contained in or on CaseJacket services;
- Interfere with or disrupt CaseJacket services or servers or networks connected to CaseJacket services, or disobey any requirements, procedures, policies or regulations of networks connected to CaseJacket services;
- Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of CaseJacket services or collect information about users for any unauthorized purpose;
- Imply that your opinion, website, service, and/or product is sponsored or endorsed by CaseJacket ;
- Create or edit user accounts by automated means or under false or fraudulent pretenses;
- Promote or provide instructional information about illegal activities or promote physical harm or injury against any group or individual;
- Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature.
- Engage in any conduct or to post or share any content that would interrupt, destroy, limit or more generally harm the Site and/or the Service or enable you to gain unauthorized access to the Site, including by using viruses, malicious computer code, programs or files;
- Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside and to comply with any other local laws affecting the transmission or posting of content or affecting the privacy of persons.
In case of any violation of the above, CaseJacket reserves the right to cancel and/or to block you from accessing the Site as well as to disclose any information as necessary to satisfy any law, regulation, governmental request or partner request, at its sole discretion.
You understand that the technical processing and transmission of CaseJacket services, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
We make every effort to protect your personal identifiable information. All secure orders and confidential information are processed through Secure Sockets Layer (SSL) technology via secure server. All login information including email address and password is guarded using the latest encryption methods.
Security is always on our mind, and we spend quite a bit of our time and attention making sure that we’re doing everything possible to protect your data.
Full-time SSL Security In order to provide the highest level of transactional security.
Database replication All data in CaseJacket is fully replicated with a master/slave database setup.
All credit card transactions occur over a secure connection and payment information is securely stored off-site by our third-party payment processor. We send all credit card data to Recurly, who stores the information in their PCI-compliant virtual vault.Recurly.com
4. PROPRIETARY RIGHTS
You acknowledge and agree that CaseJacket and any necessary software used in connection with CaseJacket services (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that content contained in sponsor advertisements or information presented to you through CaseJacket services or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by CaseJacket or advertisers, you agree not to modify, rent, lease, loan, sell, distribute, reverse engineer or create derivative works based on CaseJacket services, the Software, or the data collected on your behalf, in whole or in part.
CaseJacket claims no ownership or control over any Data collected, posted or displayed by you on or through CaseJacket. You or a third party licensor, as appropriate, retain all patent, trademark and copyright to all Data collected on behalf of your website(s) through CaseJacket and you are responsible for protecting those rights, as appropriate. These rights are limited per Section 8 of the Terms and Conditions.
You agree to hold harmless and indemnify CaseJacket, and its parent, affiliates, officers, agents, employees, advertisers or partners, from and against any claim by a third party arising from or in any way related to your use of CaseJacket services, violation of these Terms of Service or any other actions connected with use of CaseJacket services, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. In such a case, CaseJacket will provide you with written notice of such claim, suit or action.
You will defend, indemnify and hold CaseJacket, its affiliates or any of its respective employees, agents or suppliers, harmless from and against any and all Losses arising out of or relating to claims arising out of or relating to (i) your gross negligence or willful misconduct; or (ii) your violation of the Use of Services or the law; provided in each case that (a) CaseJacket gives you prompt written notice of the claim, (b) CaseJacket permits you sole control over the defense and settlement of the claim and (c) CaseJacket reasonably cooperates with you in the defense and or settlement of the claim. Your obligation include claims arising out of acts or omissions by your employees, users and any other person who gains access to the services as a result of your failure to use reasonable security measures or comply with those provisions of the Security Rule that are set forth at 45 C.F.R. §§ 164.308, 164.310, 164.312, and 164.316, as well as additional requirements of the HITECH Act that relate to security.
6. LIMITATION OF LIABILITY
You expressly understand and agree that CaseJacket, its parent, affiliates, officers, agents, employees, advertisers or partners, shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if CaseJacket has been advised of the possibility of such damages) resulting from: (i) the use or the inability to use CaseJacket services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from CaseJacket services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on CaseJacket services; or (v) any other matter relating to CaseJacket services.
CASEJACKET’S CUMULATIVE LIABILITY TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AGGREGATE FEES PAID TO CASEJACKET FOR USE OF THE SERVICE.
Even if CaseJacket, its parent, affiliates, officers, agents, employees, advertisers or partners have been advised of the possibility of such damages, certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.
7. REPRESENTATIONS AND WARRANTIES; DISCLAIMERS
You expressly understand and agree that:
Your use of CaseJacket services is at your sole risk. CaseJacket services are provided on an “as is” and “as available” basis. CaseJacket expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Although we use our best efforts and all available means to ensure the confidentiality of your personal data, we may not be held liable in the case of a breach of said confidentiality, regardless of its cause (including, but not limited to, technical difficulty, intrusion into our data processing system, or human mistake).
CaseJacket makes no warranty that (i) CaseJacket services will meet your requirements, (ii) CaseJacket services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of CaseJacket services will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through CaseJacket services will meet your expectations, and (v) any errors in the software will be corrected.
Any material downloaded or otherwise obtained through the use of CaseJacket services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from CaseJacket or through or from CaseJacket services shall create any warranty not expressly stated in the terms of service.
While CaseJacket prohibits the above conduct in connection with CaseJacket, you understand and agree that CaseJacket may or may not pre-screen its services and forum but shall have the right (yet not the obligation) in its sole discretion to pre-screen, refuse or move any Data captured in CaseJacket or posts made to the discussion forum. You also understand and agree that you nonetheless may be exposed to such conduct and/or content and that you use CaseJacket at your own risk.
Third-Party Content – Links
CaseJacket services may provide, or third parties may provide, links to other World Wide Web sites or resources. Because CaseJacket has no control over such sites and resources, you acknowledge and agree that CaseJacket is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. These resources, content and services are provided to you “as is” to facilitate your web browsing. You further acknowledge and agree that CaseJacket shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
As such, you acknowledge that we may not be held liable with respect to third-party resources, and you agree to contact the appropriate third party with any claim or request you may have. We may not be held liable with respect to the content, advertisements, products, services or any other data or information available on or from those external sites or sources. Furthermore, you understand that we may not be held liable for any damages or loss arising from or connected with the use of or the reliance on the contents, goods, or services available on those external sites or sources.
8. POLICIES REGARDING COPYRIGHT, TRADEMARKS, AND BRAND IDENTITY
It is our policy to respond to notices of alleged infringement that comply with the United States’ Digital Millennium Copyright Act or other applicable law.
You are free to incorporate CaseJacket’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand identities in reviewing the CaseJacket service provided that you reproduce them accurately and in good faith of portraying the service to meet with CaseJacket’s approval. CaseJacket also requires that you attribute each instance properly, for instance, with a URL to the CaseJacket website (http://www.casejacket.com).
By posting to the CaseJacket forum, you authorize CaseJacket to use your trademarks, service marks, trade names, proprietary logos, domain names and any other source or business identifiers in connection with CaseJacket’s authorized distribution of the post.
CaseJacket grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single website; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to CaseJacket services. You agree not to access CaseJacket by any means other than through the interface that is provided by CaseJacket for use in accessing CaseJacket services.
10. FEES; USAGE
For monthly Subscribers your service begins on the date you subscribe and automatically renews on that date each month. For annual subscribers your service begins on the date you subscribe and automatically renews one year from your registration date. As a condition of your use of and access to the Service, you agree to pay all applicable fees as described on CaseJacket’s website. Service is priced based on feature set and usage, which means the number of visits recorded to a registered website for a specified usage period. Website Visits do not include internal page-to-page visits from within the site’s domain. We also do not count multiple visits to the same page from the same source (referrer) within one browser session. We only count the initial referral as a visit. CaseJacket displays your monthly visit count on the My Account page. This value is used to determine which Service level you qualify for.
With respect to such usage, you are responsible for monitoring the volume of your traffic monthly. If you are a monthly subscriber, and if your monthly volume exceeds the maximum allowed at your Service level more than once, your access to the Service may be terminated at the end of that month. You may contact us via email to request a change in the Service you are receiving and your account will be reinstated once you have paid applicable fees for the new Service. If you do not renew your Service at the appropriate level your Service will remain terminated.
With respect to such usage, you are responsible for monitoring the volume of your traffic monthly. If you are a monthly subscriber, and if your monthly volume exceeds the maximum allowed at your Service level more than once, your access to the Service will be terminated at the end of that month. You may contact us via email to request a change in the Service you are receiving and your account will be reinstated once you have paid applicable fees for the new Service. If you do not renew your Service at the appropriate level your Service will remain terminated.
If you are an annual subscriber, and your traffic volume exceeds the maximum allowed at your service level, your service will not automatically renew at the end of your twelve month subscription period. You may renew your subscription at the appropriate level for your traffic volume. If you do not renew your Service at the appropriate level your Service will remain terminated.
If you are a CaseJacket subscriber we limit the number of cases, members, etc. used per month. In any month that you exceed your plan limits, we automatically prevent you from performing further transactions until your next billing cycle.
We may change the fees for our Service at any time and from time to time effective immediately upon posting on our website, provided that, no fee change will be effective as to Service orders accepted by CaseJacket prior to the effective date of such change.
Unless otherwise stated, all fees are stated in U.S. Dollars. All fees are payable [monthly/annually] in advance. We reserve the right to deactivate your access to the Service for failure to pay applicable fees.
11. NO RESALE OF SERVICE OR DATA COLLECTED ON YOUR BEHALF
You agree not to reproduce, duplicate, copy, sell, trade, reverse engineer, or resell any portion of CaseJacket services or data collected on your behalf, use of CaseJacket services, or access to CaseJacket services.
12. MODIFICATIONS, TERMINATIONS
CaseJacket reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the CaseJacket service (or any part thereof) with or without notice. You agree that CaseJacket shall not be liable to you or to any third party for any modification, suspension or discontinuance of CaseJacket services.
Payment, Refunds, Upgrading and Downgrading Terms
The Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. You may contact customer service to request a refund for extenuating circumstances.
For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
Downgrading your Service may cause the loss of Content, features, or capacity of your Account. CaseJacket does not accept any liability for such loss.
- Warning – Cancellation of your account will cause deletion of your data and files. Save all your data and files before cancellation of your account. Cancellation of the Service will result in the deactivation and deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account.
- You can cancel your CaseJacket account at any time when you are logged into your CaseJacket account by going to your account, click on the “Cancel my Subscription” link. An email or phone request to cancel your account is not considered cancellation.
- You understand that CaseJacket may terminate your account as per Section 7, Fees, Usage.
14. ADVERTISEMENTS; DISTRIBUTORS; AFFILIATES
CaseJacket may choose to implement advertising on the CaseJacket website and/or in the CaseJacket service at a later date. CaseJacket reserves the right to determine the manner, mode and extent of advertising on its services which will be subject to change. You agree that CaseJacket shall not be responsible or liable for any loss or damage of any sort incurred by you as a result of you clicking on such advertisement or as the result of the presence of such advertisers on CaseJacket’s services.
CaseJacket may choose to enter into a relationship for the purpose of re-selling third-party services. CaseJacket reserves the right to determine the manner, mode and extent of such services which will be subject to change. You agree that CaseJacket shall not be responsible or liable for any loss or damage of any sort incurred by you electing to sign up for a third-party service offered through CaseJacket.
15. SERVICE LEVELS
CaseJacket periodically schedules system downtime for maintenance and other purposes and will make all best efforts to notify you in advance. Unplanned system outages also may occur. CaseJacket does not guarantee, and shall have no liability for, any Service down time (i) caused by outages to any public Internet backbones, networks or servers, (ii) caused by any failures of your equipment, systems or local access services, (iii) for previously scheduled maintenance, or (iv) relating to events beyond CaseJacket’s control such as, but not limited to, strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, natural disasters, or interruptions in Internet services to an area where CaseJacket or your servers are located or co-located.
16. NO THIRD PARTY BENEFICIARIES
CaseJacket services may provide, or third parties may provide, links to other World Wide Web sites or resources. Because CaseJacket has no control over such sites and resources, you acknowledge and agree that CaseJacket is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that CaseJacket shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
17. GENERAL INFORMATION
The Terms of Service constitute the entire agreement between you and CaseJacket and govern your use of CaseJacket’s services, superseding any prior agreements between you and CaseJacket. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other CaseJacket services, affiliate services, third-party content or third-party software.
Choice of Law and Forum.
Choice of Language.
Waiver and Severability of Terms.
Statute of Limitations.